People with disabilities have a right to be treated fairly and respectfully and to participate in the planning of their care. A Long Term Care Ombudsman serves as an information specialist and can help to investigate and resolve complaints in a variety of areas (e.g., guardianship, home health care, durable medical equipment).

Residents of licensed long-term care facilities in Delaware and individuals who receive home and community-based long-term care services are eligible for this program.

Location

NCC:
Herman M. Holloway, Sr. Campus
Main Administration Building, First Floor Annex
1901 N. DuPont Highway
New Castle, DE 19720

Kent/Sussex:
Milford State Service Center
18 N. Walnut St., First Floor
Milford, DE 19963

Contact

NCC:
(302) 255-9390 or 1-800-223-9074
Fax: (302) 255-4445

Kent/Sussex:
(302) 424-7310 or 1-800-223-9074
Fax: (302) 422-1346
TDD: (302) 424-7141

Website: http://dhss.delaware.gov/dsaapd/ltcop.html